Privacy policy
Last updated: August 18, 2026
At ERGOSS, we place great importance on protecting your personal data. This policy is intended to inform you, in a transparent manner, about how we collect, use and protect your data.
Who is responsible for processing your data?
The data controller is ERGOSS LOGICIELS.
Registered office: 76 voie du TOEC, 31300 Toulouse, France
SIRET: 511 309 668 00057
Email: finances@ergoss.fr
What data do we collect?
Only what is strictly necessary: through the demo request form, your name, email address, company, and the details of your request.
Why do we collect your data?
To respond to the requests you submit through the demo request form, and to comply with our legal obligations.
What is the legal basis for processing?
Your consent, when you submit the demo request form; and our legal obligations, when we handle a request related to your GDPR rights.
Who has access to your data?
Your data is only accessible to:
- ERGOSS's internal teams responsible for customer relations or the website
- Our hosting provider (solely for maintenance and security purposes)
- Any subcontractors we use, in strict compliance with the GDPR
No data is sold or transferred to third parties.
How long do we keep your data?
Demo request form data for a maximum of 12 months; anonymized browsing data for a maximum of 13 months.
What are your rights?
In accordance with the General Data Protection Regulation (GDPR), you have the following rights:
- Right of access: to know what data we hold about you
- Right of rectification: to correct inaccurate or incomplete data
- Right to erasure: to request deletion of your data
- Right to object: to refuse certain types of processing
- Right to restriction of processing
- Right to data portability
You may exercise your rights by contacting us at finances@ergoss.fr. We will respond within a maximum of 30 days.
You also have the right to lodge a complaint with the French data protection authority (CNIL) at www.cnil.fr.
Security
ERGOSS implements all necessary technical and organizational measures to ensure the security and confidentiality of your data.
Changes to this policy
We reserve the right to modify this privacy policy at any time. The version in effect is the one published on the website.