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Privacy policy

Last updated: August 18, 2026

At ERGOSS, we place great importance on protecting your personal data. This policy is intended to inform you, in a transparent manner, about how we collect, use and protect your data.

Who is responsible for processing your data?

The data controller is ERGOSS LOGICIELS.
Registered office: 76 voie du TOEC, 31300 Toulouse, France
SIRET: 511 309 668 00057
Contact: use the contact form on this website.

What data do we collect?

Only what is strictly necessary: through the contact form, your name, email address, company, and the details of your request.

Why do we collect your data?

To respond to the requests you submit through the contact form, and to comply with our legal obligations.

What is the legal basis for processing?

Your consent, when you submit the contact form or accept audience-measurement cookies; and our legal obligations, when we handle a request related to your GDPR rights.

Who has access to your data?

Your data is only accessible to:

  • ERGOSS's internal teams responsible for customer relations or the website
  • Our hosting provider (solely for maintenance and security purposes)
  • Google, for audience measurement, only if you have accepted cookies (see below)
  • Any subcontractors we use, in strict compliance with the GDPR

No data is sold or transferred to third parties.

How long do we keep your data?

Contact form data for a maximum of 12 months; anonymized browsing data for a maximum of 13 months.

Cookies and audience measurement

This website uses Google Analytics 4 to count visits and understand which pages lead to a contact request. It is only activated if you accept it in the banner shown on your first visit; until then, no cookie is set and no data is sent.
If you accept, Google Analytics sets cookies (_ga and _ga_*) that identify your browser for up to 13 months, and Google LLC processes the visit data on our behalf, which may involve a transfer outside the European Union under the European Commission’s standard contractual clauses.
You can withdraw or change your choice at any time using the “Cookie settings” link at the bottom of every page. Your choice is kept for six months, after which we ask again.

What are your rights?

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of access: to know what data we hold about you
  • Right of rectification: to correct inaccurate or incomplete data
  • Right to erasure: to request deletion of your data
  • Right to object: to refuse certain types of processing
  • Right to restriction of processing
  • Right to data portability

You may exercise your rights using the contact form on this website. We will respond within a maximum of 30 days.
You also have the right to lodge a complaint with the French data protection authority (CNIL) at www.cnil.fr.

Security

ERGOSS implements all necessary technical and organizational measures to ensure the security and confidentiality of your data.

Changes to this policy

We reserve the right to modify this privacy policy at any time. The version in effect is the one published on the website.